Personalised care: Independent audiologists provide tailored, patient-centered services, dedicating more time to understand your unique hearing needs and lifestyle. This approach ensures that the hearing solutions offered are specifically suited to you.

Access to a wider range of products: Unlike high street chains that may be limited to specific manufacturers, independent audiologists often have access to a broader selection of hearing aid brands and models. This variety allows them to recommend the most appropriate technology for your hearing requirements.

Continuity of care: Establishing a relationship with an independent audiologist ensures consistent care over time. You’ll have the opportunity to see the same professional at each visit, fostering trust and a deeper understanding of your specific hearing needs.

Hearing aids provided by audiologists are custom-programmed to match your specific hearing loss, ensuring optimal fit and performance. Over-the-counter devices, often called personal sound amplification products (PSAPs), have generic settings and may not address individual hearing needs effectively.

The journey typically involves an initial hearing assessment, selection of appropriate hearing aids, a fitting session where devices are programmed to your needs, and follow-up appointments to fine-tune settings and ensure optimal performance.

It’s recommended that after hearing aids are fitted, you speak to your home insurance to add them to your contents list. This should not affect your premium.

Hearing aid suppliers cannot provide insurance.

Our aftercare is included with the price of all hearing aids.

No. Microsuction is the preferred method for clinicians and patients alike, as it puts less pressure on the eardrum and has a lower chance of infection than Irrigation, also known as syringing. We do not use ear-syringing in our clinic, and nothing is put into the ear, only the speculum, owing to the increased risk of infection.

GP practices have stopped offering patients earwax removal treatments because of the time pressures clinics face, especially after the COVID-19 pandemic. This means you may need to find an audiologist to support you if you have a blocked ear due to excessive earwax.

It is always worth checking with your GPs surgery if you prefer this route, as not all GP practices are the same, and it really can depend on the area you live in.

Yes, both ears are examined. If one ear is blocked,  the other is likely to have a build-up, so we check both in the same session. Don’t worry, this won’t cost any more.

No. Microsuction treatment is painless. Most patients feel relieved once the earwax is dislodged as their hearing returns to normal.

Water is vital for every body part, and our ears are no exception. We encourage you to take your time standing and wait till you feel ready to leave the clinic, and we always encourage extra hydration that day. People may sometimes feel slightly light-headed, but this will go on within a minute.

Do not use cotton buds! This will often impact the obstruction and push it closer to the eardrum resulting in pain or infection. In some rare cases, applying a natural olive oil spray (Earol Olive Oil is the recommended product) before sleep will loosen the wax allowing it to drop out.

You should also try and keep the ear free from water if it feels blocked. Water trapped behind wax, if left, can also cause an infection.  

We welcome family members and friends to the appointment; we ask that it be one person only. We know this can be a great support, so we look forward to welcoming you and the person requiring hearing health support.

Hearing loss can be a sensitive subject to tackle with someone you are close to. It may take a few approaches and several chats. Always be supportive and try to focus on the positive side, the fact after having a hearing test and getting hearing aids, they will have better hearing and feel more involved again.  

Give us a call on 020 3740 5607 or email us at [email protected] to reschedule.

Yes, this is totally possible. Email the team, and we will schedule an appointment:  [email protected]

Yes, we can do this at your appointment. We also will send you a text reminder.

Central London, Marylebone, Mayfair, Westminster, Covent Garden, Hyde Park, Queens Park, Islington, Kilburn, St. Johns Wood, Temple Fortune, Golders Green, Regents Park, Maida Vale, Victoria, Pimlico, Kensington, Chelsea, Hammersmith and Fulham.

Yes. Our clinic is on street level. When you ring the door, one of the team will come and meet you. You can then go directly into our treatment room.

Fortunately, We have a spacious treatment room that can provide hearing tests and microsuction treatments without getting out of your wheelchair.

If you have any further questions about accessibility, we welcome you to call or email us. We also offer this as an option if you prefer a home visit.